gimiimith Posted 19 hours ago Share Posted 19 hours ago # **Fix "QuickBooks.com Error" When Emailing Invoices (Step-by-Step Guide)** If you're seeing a **"QuickBooks.com Error"** when trying to email invoices from QuickBooks Desktop, follow these solutions to resolve the issue: --- ## **Common Causes & Quick Fixes** ### **1. QuickBooks Email Service Outage** - Check Intuit’s server status: **[QuickBooks Service Status](https://quickbooks.intuit.com/support/status/)** - If Intuit’s email servers are down, wait or **send invoices manually** (Save as PDF → Email). ### **2. Incorrect Email Settings in QuickBooks** - Go to: **Edit → Preferences → Send Forms → My Preferences** - Ensure: - **QuickBooks Email** is selected (if using Intuit’s SMTP). - **Webmail (Gmail, Yahoo, etc.)** or **Microsoft Outlook** is configured correctly. - For **Gmail/Yahoo users**: - Enable **"Less Secure Apps"** (or use an **App Password** if 2FA is on). ### **3. Outdated QuickBooks Version** - Update QuickBooks: - **Help → Update QuickBooks Desktop → Update Now** https://page.onstove.com/outerplane/en/view/10682279 https://page.onstove.com/outerplane/en/view/10682281 https://page.onstove.com/outerplane/en/view/10682282 https://www.scannerdanner.com/forum/diagnostic-tools-and-techniques/32921-call-now1-855-738-2891-why-am-i-getting-quickbooks-payroll-update-error-ps038.html https://www.scannerdanner.com/forum/welcome-mat/32935-official-intuit-c-how-to-call-quickbooks-payroll-support-number.html https://www.scannerdanner.com/forum/welcome-mat/32940-how-do-i-contact-quickbooks-payroll-support-number.html https://www.scannerdanner.com/forum/welcome-mat/32947-ways-to-reach-quickbooks-payroll-customer-service-by-phone-a-complete-guide.html https://www.scannerdanner.com/forum/post-your-repair-questions-here/32957-call-now-how-do-i-contact-quickbooks-payroll-customer-service-24-7-support.html https://www.scannerdanner.com/forum/welcome-mat/32961-ways-to-directly-call-quickbooks-contact-number-by-phone-email-and-chat-step.html https://www.scannerdanner.com/forum/welcome-mat/32964-1-855-738-2891-quickbooks-premier-support-your-comprehensive-guide-help.html https://forum.dimensionengineering.com/topic/24183-call-now1-855-738-2891-why-am-i-getting-quickbooks-payroll-update-error-ps038/ https://forum.dimensionengineering.com/topic/24191-official-intuit%C2%A9-how-to-call-quickbooks-payroll-support-number/ https://forum.dimensionengineering.com/topic/24201-%F0%9F%94%8D%F0%9F%93%9E-how-do-i-contact-quickbooks-payroll-support-number/ https://forum.dimensionengineering.com/topic/24210-call-now-how-do-i-contact-quickbooks-payroll-customer-service-247-support/ https://www.scannerdanner.com/forum/welcome-mat/32964-1-855-738-2891-quickbooks-premier-support-your-comprehensive-guide-help.html https://forum.dimensionengineering.com/topic/24228-1-855-738-2891-quickbooks-premier-support-your-comprehensive-guide-help/ https://forum.dimensionengineering.com/topic/24249-call-now-1-855-738-2891-need-help-with-quickbooks-payroll/ https://forum.dimensionengineering.com/topic/23389-call18557382891-how-do-i-contact-the-quickbooks-premier-support-number/ https://forum.dimensionengineering.com/topic/24262-call-18557382891-for-full-details-how-long-will-quickbooks-desktop-2024-be-supported/ https://www.scannerdanner.com/forum/welcome-mat/32985-1-855-738-2891-why-cant-i-email-invoices-from-quickbooks-desktop.html https://www.scannerdanner.com/forum/welcome-mat/32988-call-now-1-855-738-2891-error-quickbooks-unable-to-send-invoices.html https://www.scannerdanner.com/forum/welcome-mat/32994-call-now-1-855-738-2891-how-to-void-an-invoice-in-quickbooks-desktop.html https://www.scannerdanner.com/forum/welcome-mat/32997-call-now-1-855-738-2891quickbooks-not-sending-invoices-heres-how-to-fix-it.html https://forum.dimensionengineering.com/topic/24590-call-now-1-855-738-2891cant-i-print-invoices-in-quickbooks-and-how-can-i-fix-it/ https://forum.dimensionengineering.com/topic/24611-why-are-my-quickbooks-invoices-not-printing-correctly/ - Restart QuickBooks after updating. ### **4. Corrupted Program Files** - **Run QuickBooks Tool Hub** (Download from [Intuit’s official site](https://quickbooks.intuit.com/learn-support/en-us/help-articles/quickbooks-tool-hub/)) - Use the **Program Problems** tool to repair installation. ### **5. Firewall/Antivirus Blocking QuickBooks** - Temporarily disable **Windows Firewall/Antivirus** to test. - Add QuickBooks as an **exception** in security software. ### **6. PDF Attachment Issues** - QuickBooks needs a working PDF printer to attach invoices. - Test: **File → Print → Save as PDF**. - If PDF fails, reinstall **Microsoft Print to PDF** (Windows) or **QuickBooks PDF Converter**. ### **7. Outlook Not Set as Default (If Using Outlook)** - Go to **Windows Settings → Apps → Default Apps → Email** → Set **Outlook** as default. - Repair Outlook: - **Control Panel → Programs → Microsoft Office → Change → Quick Repair**. --- ## **Advanced Fixes** ### **8. Rebuild QuickBooks Data Files** - Go to: **File → Utilities → Rebuild Data** (Back up first!). - Restart QuickBooks and retry sending. ### **9. Use a Different Email Method** - Switch from **QuickBooks Email** to **Webmail (Gmail, Yahoo, etc.)** or **Outlook**. - **Manual Workaround:** Save invoice as PDF → Email manually. ### **10. Contact QuickBooks Support** - If the error persists, call **QuickBooks Support** or use **QuickBooks Tool Hub** for diagnostics. --- ## **Final Tips** ✅ **Always back up your company file before making changes.** ✅ **Try sending a test invoice to a different email address.** ✅ **Check for Windows updates (Outdated OS can cause issues).** --- **Did this fix your issue?** Let me know if you need further help! 🚀 Quote Link to comment Share on other sites More sharing options...
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