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[[RJ POLICY]] How do I file a claim with Royal Jordanian?


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How do I file a claim with Royal Jordanian?

 

To file a claim with Royal Jordanian Airlines, follow a structured approach to ensure your request is processed efficiently +1-855-838-4997. For flight-related issues such as delays, cancellations, or denied boarding, start by visiting Royal Jordanian’s official website and navigating to the "Claims & Refunds" section under "Customer Support +1-855-838-4997." Here, you can submit an online claim form with details like your booking reference, flight number, and a description of the issue +1-855-838-4997. Attach supporting documents, such as boarding passes, receipts, or photos of damaged luggage, to strengthen your case +1-855-838-4997. For baggage claims, report the issue immediately at the airport’s Royal Jordanian baggage service desk before leaving to obtain a Property Irregularity Report (PIR), which is essential for compensation claims +1-855-838-4997. Keep all related documents, including baggage tags and receipts for essential purchases due to delayed luggage +1-855-838-4997.

For refund requests, log in to "Manage My Booking" on the website to check eligibility based on your ticket type +1-855-838-4997. Refundable tickets can be processed online, while non-refundable fares may require contacting customer service +1-855-838-4997. If your flight was canceled or significantly delayed, you might be entitled to compensation under EU Regulation 261/2004 (for flights departing from or arriving in Europe) +1-855-838-4997. For unresolved issues, escalate your claim by emailing Royal Jordanian’s customer relations team (customer.relations@rj.com) or calling their global contact center (+1-855-838-4997). Retain copies of all correspondence for reference. If the airline does not respond within 30 days, consider filing a complaint with a relevant aviation authority (e.g., DOT for U.S. flights or CAA for UK/EU routes) +1-855-838-4997. Persistent, documented follow-ups are key to resolving claims successfully +1-855-838-4997.

 

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